As a PlayMetrics player contact, you can check team schedules, update player attendance for practices and games, review previous and upcoming training plans (if the coach shares this info), and communicate with the team manager and/or coach.
After verifying your email and setting up your player contact role, you will first need to add your players. For more information on how to add players, please see the Help Desk article: How to Add a Player (Player Contacts).
Logging into PlayMetrics on a computer or mobile phone places you into your home screen. Below is an example of a player/parent home screen with key features highlighted.
Note: For more information on the mobile experience, please see the Help Desk article: Adding the PlayMetrics app to your mobile device.
Most information and tasks can be accessed directly from the player/parent home screen
Note: Often a parent is also a team manager. To easily switch between these two accounts, please see the Help Desk article: How do I switch between accounts/roles?.
Consolidated Calendar
To access your consolidated schedule, select Calendar from the left-hand menu or via the menu icon on a mobile phone.
On Desktop:
On Mobile:
The calendar consolidates all of your players’ events. Selecting an event will open the event details.
Calendars can be viewed by week, month, or as a list view (pictured above).
Sync Calendar
By selecting the Sync Calendar button, you can subscribe to individual player calendars. You can choose to subscribe to the full calendar or games only by selecting the appropriate button. You can also choose to copy the hyperlink to manually sync your PlayMetrics calendar to your personal calendar.
Note: If using the sync calendar option, calendars may not always be in sync as Google and Apple only pull periodically for calendar updates. Please be aware of this when consulting a shared calendar on your mobile device. For more information, please seethe Help Desk article: How do I sync my Team Calendar with my personal Calendar?.
Setting Player Attendance
If your club is asking players to set their attendance, you will see the player’s name within each event as seen below.
Simply select the player name and set the attendance for the event within the pop-up window.
Setting Player Attendance for Multiple Events
Set player attendance for multiple events by clicking the Set Attendance button from your home screen.
From here, you can set player attendance for multiple events at once, and can apply filters on event types, date ranges, and players. Click Done when finished.
Accessing your Player’s Team
By selecting a team from the left-hand menu, you can access more information on a team, including team summary, coach information, team roster, and more.
Accessing your Players
Selecting your player’s name will open the player profile.
From the player profile, parents can edit the details of their player, access player evaluations and other forms, manage the contacts for a player, and update any medical information in the Medical Note tab.
For more information on medical notes, please see the Help Desk article: Managing Medical Notes as a Player Contact.
Setting Up Contacts for your Players
If you are the account owner for a player, you can add additional contacts so they can receive communications and access calendars. Click Family Contacts from the left-hand menu to manage contacts.
Parents can add more contacts to a player by clicking the Add Family Contact button.
Please note granting access to a new account allows the account holder to:
- See the player's game, practice, and event calendar
- Send and receive communications through PlayMetrics
- Edit their own communication settings
- Change player information, such as birth date, jersey number, and photo
- Set player attendance for upcoming games, practices, and other events
- View player evaluations
For step by step directions, please see the Help Desk article: Adding additional contacts to your account.
The account owner can transfer account ownership to another player contact by selecting More Actions > Transfer Ownership next to a player's name. Please see How do I change a Player's Account Owner? to learn more.
The account owner can also remove additional family contacts from having access to a player's profile. To do this, click the ellipses next to the player contact's name and click Revoke Access.
Communication
PlayMetrics provides a complete communication system to every player contact. In addition to sending and receiving communications within the team or with the coach, you will be automatically notified when field schedules are changed, forms need to be completed, or a new game/practice has been added.
Upon logging into your account, you will see two icons in the upper left corner. The first is an envelope icon. This is your main messaging center. The second is a bell icon. This is for alerts. The main difference between the two is that messages are used for back-and-forth communication, similar to email, while alerts are high priority notifications. Examples of an alert would be a new game being added to the schedule, or a practice cancellation. Recipients of alerts are not able to reply.
To access the message center, click on the envelope icon. Once you are in the message center, you’ll see that the layout is very similar to classic email. From here, parents can read any unread or received messages and compose new messages.
For more information on communication, please see the Help Desk article: Understanding PlayMetrics Communication Tools.
Chat is also integrated directly into PlayMetrics, allowing club members to efficiently communicate with one another in real-time on desktop and in the PlayMetrics app. Using PlayMetrics chat, you can:
- Participate in team rooms
- Set up one-to-one or group chats
- Participate in game chats
- Share images, videos, and other links.
To access chat, click on the blue chat icon in the bottom right corner of your desktop or app while logged into PlayMetrics.
Note: Set your communication preferences for chat by accessing it through your account settings.
Accessing Chat on Desktop:
Accessing Chat on Mobile:
Setting Communications Preferences
To set communication preferences, click Account near the bottom left of your screen then click Settings in the resulting pop-up menu.
Note: On a mobile browser or the mobile app, you will need to first select the drop down arrow next to your role you are logged in with. Next, select Account underneath your role and club connections and tap Settings in the resulting menu.
This will open your account settings. From here you can change your communication preferences by checking appropriate boxes to support your preferred notifications.
Note: To receive push notifications in the app, notifications for the PlayMetrics app must be enabled on your phone.
You can also add your mobile phone information, and change your email or password. For more information, please see the Help Desk article: How do I update my contact information? (Email Address and Phone Number).