In order to access PlayMetrics as a Parent/Player, Coach, Director, Team Manager, or Administrator, you will need to register as a user of the system.
This article has the following sections:
- Registering with PlayMetrics Via Email Invite
- Registering with PlayMetrics Via Club Registration Link
- Troubleshooting: If you did not Receive an Invitation Email
Registering with PlayMetrics Via Email Invite
If your club is using email invitations to register club members, you should have received an email from PlayMetrics inviting you to register. The email will come from noreply@reg.playmetrics.com with the subject line “Sign Up For [Type of Account] Access to [Club Name]”. For example, if the club name is “Blackfriars FC” and the account is for a player, the subject line will say “Sign Up For Player Access to Blackfriars FC.”
Example Desktop Sign Up Email:
Example Mobile Sign Up Email:
In the invite email you will find a Sign Up button. This button will take you to the signup screen where you will be prompted to create a password.
Once you have entered an email and password, click or tap the Create Account button. You will be taken to your home screen if you are a parent or player, your calendar if you are a coach, or your dashboard if you are a director.
Registering with PlayMetrics Via Club Registration Link
The steps below show how to create your PlayMetrics account through a registration URL provided by the club.
1. Click or tap the registration URL link (or copy and paste it into your browser) and fill out the appropriate information. Enter the email address and password you would like to use for your account. Once you have done this, click or tap the Create Account button to create your account.
2. Our system will send a verification email to the email address you entered for you to confirm your email address. The email will come from noreply@reg.playmetrics.com with the subject line “Verify Your PlayMetrics Account”. Click the Confirm Email button to verify your email address and complete your account setup. After verifying your email address, you will be prompted to enter your contact information to complete your parent or guardian account.
3. Add your player information for each child you plan to register. For instructions on adding a player, please see the Help Desk article: How to Add a Player
4. Based on the player information provided, you will be shown a list of programs available to each player.
For more information on how you register a player for a club program, please see the Help Desk article: Registering a player for a program.
For more information on setting up your player contact account, please see the Help Desk article: Setting Up Your Account: Parents & Players.
If you are still having trouble registering, please contact support@playmetrics.com and provide the following information:
- The name of your club
- Your name
- Your player's name (if applicable)
- Email address you supplied to the club
- The email app or service you are using
- Description of your issue
- Phone number where we can reach you
Troubleshooting: If you did not Receive an Invitation Email
There could be several reasons you may not have received an email from PlayMetrics:
- The email is in your spam folder.
- The club has the wrong or incorrect email address for you, or you provided the club a different email address than the one you are checking for the invite email.
- You have not been added by the club as a user. Please check with your club administrator to determine if this is the case.
- You already have an account with PlayMetrics, in which case you should simply log in.
If you are still having trouble registering, please contact support@playmetrics.com and provide the following information:
- The name of your club
- Your name
- Your player's name (if applicable)
- Email address you supplied to the club
- The email app or service you are using
- Description of your issue
- Phone number where we can reach you