How To Make a Payment

In order to make a payment on a subscription or an invoice, please follow the steps below:

On Mobile

1. Login to your PlayMetrics account
2. Tap "Programs" in the bottom menu
3. Tap the dropdown icon (v) toward the top of your screen and tap "Registrations"

1. Click the "Make Payment" button on the intended subscription (Note: if the payment is not yet overdue, the button will be green. If the payment is overdue, the button will be red)

1. Confirm the subscription you are making the payment on, and click the "Next" button
2. Confirm your payment method and complete the payment. If you need to make an update to the payment method, you can do so by clicking the > icon.

After completing the payment, you will receive a payment confirmation email in the inbox associated with your PlayMetrics account.

Note: for questions about enabling Auto-Pay in your account, please refer to our Help Desk article here.

On Desktop

1. Login to your PlayMetrics account
2. Click CLUB PROGRAMS in the left-hand menu
3. Click the "Registrations" tab
4. Click the 'Make Payment' button on the intended subscription (Note: if the payment is not yet overdue, the button will be green. If the payment is overdue, the button will be red)
   
   
   
   
5. Confirm the subscription you are making the payment on, and click the 'Next' button
   
   
6. Confirm your payment method and complete the payment. If you need to make an update to the payment method, you can do so by clicking the > icon.
   
   

After completing the payment, you will receive a payment confirmation email in the inbox associated with your PlayMetrics account.

Note: for questions about enabling Auto-Pay in your account, please refer to our Help Desk article here.